Loyalty Consultants

At Ellipsis, The Customer Loyalty Experts, we believe customer loyalty is an outcome that can be measured, managed and grown. Customers become more loyal when their needs are competently met, when they feel an emotional connection to your brand and if we deliver good experiences.

Ellipsis are consultants that work with clients to design, implement and run loyalty programs and customer loyalty initiatives. We help businesses thrive through solving complex customer problems. We use Customer Science®️ to understand, manage and grow customer value.

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WE USE CUSTOMER SCIENCE®

TO UNDERSTAND, MANAGE AND GROW CUSTOMER VALUE

Designing, implementing and running loyalty programs with proven methodologies and uncovering return on investment.
Loyalty Consulting Loyalty Consulting Designing and operating loyalty programs with proven methodologies and uncovering their incremental effects and return on investment.
Customer Strategy Customer Strategy Creating customer-centric strategies to help you make better decisions on customer investments.
Data Insights Data Insights Bringing clarity & greater certainty to your customer-focused decisions by leveraging internal & external data.
Loyalty Consultant Journey  
Diagnose

We help you understand your customers

Design

We design innovative programs and propositions

Implement

We ensure we execute successfully

Operate

We Operate Loyalty Programs and Customer Initiatives

Optimise

We help you run and optimise your customer loyalty investments

Your Partner in Customer Science®

We use Customer Science®, our proprietary methods and data-driven insights to deliver state of the art services that grow customer value and optimise performance. Customer Science® blends the best in Loyalty, Strategy and Data Insights.
Ellipsis' Customer Science® approach is twofold: always...Put the customer first, and make data-driven decisions.

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