Reporting

Reporting by sector or geography, using third-party data
Can’t tell whether your sales trends are driven by your brand’s performance, or the overall market trend? We use external data to gather insights on your competitors, to help you measure market share and track key customer value metrics against those of your competitors.

Voice of Customer dashboards

Rapidly translating customer feedback into operational changes will differentiate your customer experience from those of your competitors. Dynamic dashboards to track VOC metrics (like NPS) are a critical tool for both marketers and regional managers to manage and continually improve customer satisfaction.

Real-time reporting on performance of DM/EDM marketing campaigns

Campaigns are typically executed across multiple channels, regions and customer segments. Ellipsis’ dynamic campaign dashboards help marketers track the incremental profit and ROI generated from these campaigns, in real time