Tim Tyler - team member image

Tim Tyler

Managing Partner

Loyalty Consultant Expert


Ellipsis are the Customer Loyalty Experts. We help businesses thrive through solving complex customer problems.

We use Customer Science®, our proprietary methods and data-driven insights, to deliver state of the art services that grow customer value and optimise performance. Customer Science® blends the best in Loyalty, Strategy and Data Insights.

Our highly experienced team have worked on 100+ projects - for leading banks, insurers, retailers, travel companies and others - in the US, Europe, Australia, and across Asia Pacific.

We are on a mission to be the world’s best customer loyalty company.

A Certified Net Promoter® Associate.
Certified Loyalty Marketing Professional ™

This follows decades of successful customer experience change for auto, credit card, CPG manufacturing, retail & consumer direct industries. Founded, managed then chaired Peppers and Rogers Group (Asia); the creators of 1to1 Marketing, in Singapore in 2000.

Specialities: Strategy construction & tactical project management for customer centric initiatives - those that earn customer loyalty.

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