Loyalty Consultant Expert
Ellipsis are the Customer Loyalty Experts. We help businesses thrive through solving complex customer problems.
We use Customer Science®, our proprietary methods and data-driven insights, to deliver state of the art services that grow customer value and optimise performance. Customer Science® blends the best in Loyalty, Strategy and Data Insights.
Our highly experienced team have worked on 100+ projects - for leading banks, insurers, retailers, travel companies and others - in the US, Europe, Australia, and across Asia Pacific.
We are on a mission to be the world’s best customer loyalty company.
A Certified Net Promoter® Associate.
Certified Loyalty Marketing Professional ™
This follows decades of successful customer experience change for auto, credit card, CPG manufacturing, retail & consumer direct industries. Founded, managed then chaired Peppers and Rogers Group (Asia); the creators of 1to1 Marketing, in Singapore in 2000.
Specialities: Strategy construction & tactical project management for customer centric initiatives - those that earn customer loyalty.