Job Description: 

Consultant

We are currently looking for an analytically minded strategy consultant to become part of our team, and take an active role in our customer strategy and analytics engagements. This is a great opportunity to work for a fast-growing consultancy.

Ellipsis are the Customer Loyalty Experts. We help businesses thrive through solving complex customer problems.

Our highly experienced team has worked on 100+ projects helping large retailers, banks, insurers, and global airlines understand, manage and grow customer value. We are based in Sydney and Melbourne, with global clients in New Zealand, Asia and North America, and we are recognised for our expertise in loyalty and data analytics. 

Your Responsibilities

The key responsibilities for this role primarily cover 4 areas:

1. Consulting engagements
   • Taking on responsibility for producing high quality project deliverables
   • Understanding the client situation, and actively participating in client-facing activities
   • Providing project support e.g. project coordination, project and meetings management
     
     
2. Insights and modelling
   • Developing, interpreting, and presenting business insights
   • Conducting detailed data analysis and financial modelling
   • Collaborating with the team to integrate insights into the wider engagement structure and storyline
     
     
3. Business development
   • Helping to develop proposals, promote new Ellipsis services, and help to nurture relationships with prospects and manage sales pipeline
   • Supporting marketing activities e.g. events, publications
     
     
4. Knowledge development
   • Keeping up to date on market trends and developments
     Supporting continual development of Ellipsis' proposition and build on Ellipsis IP

Your Skills and Experience

At Ellipsis, we base our recommendations on data and insights, not hunches and trends. If you are curious, enjoy thinking through problems from the ground up, and backing up your ideas with data, this role might be the right one for you.

1. Technical & Experience
   • Minimum 1-2 years’ experience in strategy consulting, customer strategy or related disciplines
   • Strong academic qualifications
   • Experience with the application of problem-solving and structuring techniques (e.g. First Principles Thinking, Hypothesis Based Problem Solving, the Pyramid Principle)
   • Proficient at data analysis and financial modelling
   • Good written and verbal communication skills
   • Experience in client-facing activity essential
   • Comfortable managing demands and expectations of both internal and client stakeholders
     
     
2. Character attributes
   • Good commercial mindset, essential to combine numeracy with strong business acumen
   • Self-motivated, self-driven, highly responsible mindset
   • Good planning and prioritisation skills
   • Positive and creative approach to problem solving
   • Ability to work under pressure, with consistent attention to detail
   • Team player with strong internal and external relationship building skills
     
     
3. Domain-specific (beneficial but not essential for candidate)
   • Advanced proficiency in data modelling (e.g. SQL databases, R/Python)
   • Understanding of loyalty, marketing and analytics landscape
   • Knowledge of principles of direct marketing and loyalty program management

What We Offer

• We support flexible working arrangements, including working from home and an 'unrestricted' leave policy
• You will work directly with the partners, and directly manage client relationships
  
• Role is open in Melbourne and Sydney

About Ellipsis

Ellipsis are the Customer Loyalty Experts. We take a data-driven approach to helping our clients make better decisions about how to manage and grow value, we call this Customer Science®. We use our proprietary methods and data-driven insights to deliver state of the art services that grow customer value and optimise performance.

Our business is growing fast, and we are looking for the right individual to join the team. We're keen to find a Strategy Consultant with a combination of skills across data, loyalty, strategy and marketing; who would like to develop those skills by taking a client-facing role in the advisory activities of the business.

Please email [email protected] to apply, and attach both your CV, and a cover letter, to your application.