Ebay

eBay Plus Subscription Loyalty Program
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Situation

In response to the growing popularity of retail subscriptions, eBay launched eBay Plus, offering free shipping on most eBay items and enhanced shopper benefits.

eBay required help to strengthen the eBay Plus value proposition, and Ellipsis was engaged to help evaluate partnering opportunities and inform decision making.

 

Action

Ellipsis Loyalty Consultants developed a commercial and legal framework to evaluate the optimal partnership structure and brand positioning.

A financial model was created to quantify the opportunity, understand key drivers of cost, and forecast likely incremental revenues under various scenarios.

An implementation roadmap provided insight into the required workstreams, and offered a framework for partner business development.

 

Results

Ellipsis worked collaboratively with eBay to support partner negotiations, develop the implementation roadmap, and shape the broader strategic approach to eBay Plus within business.

 

Meet the team

David Parsons

David Parsons

Managing Partner
Alex Lehwaldt

Alex Lehwaldt

Principal
Tim Tyler

Tim Tyler

Managing Partner
Christelle Swanepoel

Christelle Swanepoel

Analyst
 

Services used

 
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