Loyalty News

Daily loyalty industry news, just the facts and new updates. Get concise, no-fluff coverage of what’s happening in the loyalty world.
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Woolworths Group will remove the 10% BIG W discount from its Everyday Extra subscription
Woolworths Group will remove the 10% BIG W discount from its Everyday Extra subscription
From 1 June, Woolworths Group will remove the 10% BIG W discount from its Everyday Extra subscription and replace it with members-only monthly BIG W deals. The 10% Woolworths discount and double points at Woolworths and BIG W remain.
Chemist Warehouse has launched Australia’s first in-store Pay by Bank via QR code
Chemist Warehouse has launched Australia’s first in-store Pay by Bank via QR code
Chemist Warehouse has launched Australia’s first in-store Pay by Bank via QR code, letting customers bypass card fees. In partnership with ShopBack and Banked :, shoppers can now earn cashback and rewards when paying this way
Otto has launched a rewards program
Otto has launched a rewards program
Otto NZ has launched a rewards program with four games, where users earn tokens by hitting small financial goals and redeem them for
The NRMA Rewards app
The NRMA Rewards app
The NRMA Rewards app has one million sessions each month
Qantas has added Lotte Duty Free as an earn partner
Qantas has added Lotte Duty Free as an earn partner
Qantas has added Lotte Duty Free as an earn partner in Melbourne, Brisbane and Sydney
Virgin Australia tightens loyalty ties with Qatar Airways
Virgin Australia tightens loyalty ties with Qatar Airways
Virgin Australia tightens loyalty ties with Qatar Airways. Velocity members get US$20 dining vouchers at Doha and new tier benefits. Forever Gold and Platinum Plus tiers land in October
MECCA Brands loyalty program
MECCA Brands loyalty program
MECCA Brands loyalty program is strong. 2.9 million of its 4.5 million customers nationwide are Beauty Loop members
Coles Liquor rebrand brings all stores under Liquorland, with Flybuys at the core
Coles Liquor rebrand brings all stores under Liquorland, with Flybuys at the core
Coles Liquor rebrand brings all stores under Liquorland, with Flybuys at the core. A 14-store pilot saw a 16% brand awareness boost and 30% more frequent shopping. More stores will be transformed by end-2025
Woolworths customers can now earn Everyday Rewards points for telehealth consults
Woolworths customers can now earn Everyday Rewards points for telehealth consults
Woolworths customers can now earn Everyday Rewards points for telehealth consults, following a $6M Healthylife-led investment in Hola Health
The ACCC and supermarket loyalty programs
The ACCC and supermarket loyalty programs
The ACCC says supermarket loyalty programs may be nudging Aussies to overspend without realising it. It’s calling for clearer customer information and recommends a full review by 2028
Lune Croissanterie has launched Lune Passport
Lune Croissanterie has launched Lune Passport
Lune Croissanterie has launched Lune Passport, a digital loyalty program rewarding 1 zont mile per $1 on food and 2 per $1 on retail. Members unlock $10 off at 200 miles and bonus perks. Sign-up includes 75 bonus miles.
Virgin Australia’s revamped Velocity rewards program
Virgin Australia’s revamped Velocity rewards program
Virgin Australia’s revamped Velocity rewards program now ties status credits directly to airfare spend. Members will earn 1 credit per $12 spent (Economy Choice/Flex/Business) and per $24 (Economy Lite).